People think that etiquette behavior only applies to employees and workers down the management pyramid, when in actuality it applies to everyone, f not more so to top managers and bosses. They need to set an example so its best they show that through setting good examples and being role models for other employees.
If you are a boss with motives to become a better role model and show sophistication through out what you do in public and at work read the article linked before for more information:
It addresses anything from communication, business writing and dressing professionally at all times
Office culture varies widely from place to place but these tips apply from the most relaxed start up to a downtown corner office.
Don’t default ‘reply all’. Keep ‘reply all’s’ to a minimum and only when the whole group is interested in your answer. When sending a group email where replies only need to be directed to you, consider BCC. Instead, be a good email-er and preface subject lines with FYI: or Response needed.
Don’t abbreviate words. Your colleagues deserve the same respect as clients. Keep the language in emails and other communication grammatically correct (and brief). This helps prevent confusion and keeps you looking professional. Additionally, turn off the caps lock. Beyond an overly-long acronym, it has no place in the workplace.
Don’t forget that sound- and smells- travel. In an open office, chomping and chewing or reheated lunches can easily grate coworkers’ nerves. While that leftover garlic pasta is delicious, it’s best to not use the communal microwave to heat it up.
Here are a few basic etiquette pointers to keep things cool in the workplace:
Do respect your coworker’s space. Offices, even if they are cubicles or open desks, should be respected as belonging to the ‘owner.’ Knock on the cubicle door or otherwise announce yourself and refrain from leaning on someone else’s desk.
Do make work-friends. Some offices everyone is close and others are strictly business-only. Do what works for you, but knowing a few details about co-workers’ lives makes it a lot easier to make small talk in the elevator or while waiting for the coffee to finish brewing.
Do ask before you put someone on speakerphone. If anyone else will be listening to the call, introduce them as well. Likewise if you’d like to record a call, ask first.
The best way to listen effectively in the work place is by staying engaged, giving feedback and asking questions. Stay in tune with a work conversation with tips from a management specialist in this free workplace etiquette video.
Its one thing knowing how to eat in public but its also knowing the difference in cultures and the type of environment you are in and how they socialize around the dinner table. This includes anything from dressing, to speaking, to making reservation at the beginning and towards the end of the meal.
For more information read the link below you will be amazed at the things you thought you were doing right:
Business etiquette is not just knowing what to discuss at the dinner table or how to address fellow colleagues. It is a way of presenting yourself in such a way that you will be taken seriously. It’s when you are able to express the knowledge you have of the business and making everyone comfortable around you. Some factors that relate to business etiquette include:
- Courtesy: One of the most basic elements of business etiquette is courtesy, or respect, which should be displayed to the people you work with, including your customers, no matter what. You should consider the feelings of others and address conflicts in a straightforward and impersonal manner.
- Building Relationships: Show others that you value their work by taking time to visit and talk with them. This can include not only your immediate colleagues, but also people who work under you, such as secretaries and janitorial staff. These people can help you look more professional and will go the extra mile for you if you treat them with respect.
- Communication: Business etiquette involves communicating effectively. This includes always returning phone calls and emails. When calling or receiving a call, you should always identify yourself and your department, and speak in a polite and considerate manner.
- Dress and Appearance: Good business etiquette includes dressing appropriately. This shows consideration for others, and indicates that you take yourself and your job seriously. An unkempt appearance indicates that you do not care about yourself or respect those around you.